INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Yes, absolutely. All our product photos are taken in-house to reflect the actual design, color, and quality of the item you’ll receive. Please note that slight variations may occur due to lighting or screen settings, but we guarantee the product will match the craftsmanship and style shown.

Where can I view my sales receipt?

Once your order is confirmed, a sales receipt will be sent to your registered email address. You can also view and download your receipt anytime by logging into your account and checking your order history under the “My Orders” section.

How can I return an item?

To return an item, please visit our Returns & Exchanges page and follow the step-by-step instructions. Make sure the item is unused, in its original packaging, and returned within our return window (usually 14 days from delivery). Once we receive and inspect the item, we’ll process your refund or exchange.

Will you restock items indicated as “out of stock?”

Some of our popular styles are restocked regularly, while limited-edition or handcrafted items may not return once sold out. We recommend signing up for restock alerts on the product page or following us on social media for updates on new arrivals and restocks.

Where can I ship my order?

We currently ship nationwide across [insert country, e.g., Pakistan] and to select international locations. During checkout, you'll see available shipping options based on your delivery address. For more details or special shipping requests, please contact our support team.

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